A Complete Guide to Portals and User Experience Platforms - download pdf or read online

By Shailesh Kumar Shivakumar

ISBN-10: 149872549X

ISBN-13: 9781498725491

Build a Next-Generation company electronic Platform with Portals and UXP

A entire consultant to Portals and consumer adventure Platforms presents in-depth assurance of portal applied sciences and person adventure systems (UXPs), which shape the foremost pillars of a latest electronic platform. Drawing on his event in a variety of roles in several portal engagements, the writer can provide diverse views of an identical know-how platform.

The first part introduces portal via a number of viewpoints to cater to a large viewers, together with company, operations, improvement, integration, functionality, and structure perspectives. The ebook info many novel and virtually confirmed types and frameworks, equivalent to portal worth consciousness framework, portal overview framework, portal evaluate version, portal infrastructure making plans suggestions, and portal integration options. you furthermore mght find out about potent electronic software innovations, together with portal roadmap method, collaboration technique, portal protection making plans, portal trying out method, website positioning, and analytics making plans concepts.

The moment part dives into UXP and complicated subject matters. It elaborates on UXP layout strategies, together with UXP reference structure, shopper contact aspect research, consumer event mapping, and responsive website design. It additionally seems at complicated themes, comparable to next-generation portals, portal traits, portal consumer adventure process, omni-channel process, portal KPI, portal pitfalls and top practices, portal safety, portal governance, electronic software administration, and portal functionality engineering.

In the 3rd part, the e-book provides 4 case stories with regards to intranet portals, retail portals, customer support portals, and portal content material administration. It discusses enterprise drivers, demanding situations, portal options, and resolution merits for every of the case studies.

Written via a professional practitioner, this e-book balances the center subject matters of recent portals in addition to rising applied sciences within the electronic area. appropriate for the full electronic know-how group, together with IT managers, electronic architects, builders, and testers, it offers you a pragmatic advisor for effectively construction most sensible practices-based electronic structures with forward-looking beneficial properties.

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Extra info for A Complete Guide to Portals and User Experience Platforms

Sample text

Portals enhance the site usability through • Intuitive page layout and responsive user interface • Intuitive site taxonomy • Portals maximize the ease of information access through • Intuitive information architecture • Intuitive search by positioning search as a primary tool for discovering ­relevant information • Intuitive navigation like breadcrumbs, left navigation, etc. • Personalized content and features relevant for the user and the context • Portals can provide high performing and scalable platform to cater to the increased business demand across geographies.

Implementation complexity. Prioritized Portal Value Deliverables Normally for most of the portal engagements, we find a common set of business value additions that can be effectively realized through portal platform. It makes perfect business sense to leverage the unique value proposition of portal to fulfil business goals. A plot of the business value vs. 1. Normally during program execution, we will prioritize the “low-hanging fruits” to provide quick wins and achieve faster time to market. With this strategy, we can achieve high business value with relatively lesser effort and enable those capabilities in the initial release.

All other trademarks or registered trademarks are the legal properties of their respective owners. Acknowledgments Many of my colleagues provided great help in the preparation and review of this book. I acknowledge and sincerely thank them for their immense help, support, and cooperation. K, Jitendra Ranganathan, and Subrat Mishra for their valuable input and review comments. I convey my sincere thanks to managers Shankar Bhat and Rahul Krishnan, who encouraged me in my initiatives. K, Udaykiran Kotla, and Sreenivas Kashyap at Infosys for ensuring a timely review and approval for this book.

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A Complete Guide to Portals and User Experience Platforms by Shailesh Kumar Shivakumar


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